Tuesday, 23 June 2015

How to Manage Your Reputation #



If you have any kind of online presence, 
you must be concerned about your 
reputation on the Internet. 

Things people say on the Net 
can make you or break you 
whether they are true or not. 

Fortunately, there are some precautions 
you can take to protect yourself. 

Keep reading to find out what they are.

Manage


The best way to manage your reputation 
is simply to provide great customer service 
to everyone that you deal with. 

When everyone is happy, they only say positive things 
or just nothing at all. 

Word of mouth is the most powerful advertising 
because it is free and unstoppable. 
Make sure no one ever has a reason to 
bad mouth you in the first place.


Learn


Social media can be a friend or enemy of your business. 
You need to learn how to use it to your advantage. 

Create your own pages on sites like 
Facebook and Twitter. 
Address the concerns of customers 
calmly and do what you can 
to make them happy. 

This will benefit your business immensely.


Care


Try to follow up with your customers 
soon after they make purchases. 

This will make it more likely that 
they will express concerns with you 
rather than sharing them all over the Internet. 

You can use this as an opportunity 
to resolve the issue before it gets out of hand.

Foresee


You should place a complaint form 
on your site and encourage customers 
to use them if they are not happy 
with your products and services. 

This will give them the idea that 
it is best to talk things out with you 
instead of leaving negative feedback 
all over the Web. 

Make sure that you try your best to address 
all of the issues that are presented to you.


Realistic


If a customer leaves you a bad review, 
do not leave a negative rebuttal. 
This will only make you come across 
as being arrogant and hard to get along with. 

While you should address any parts 
of the review that were untrue, 
you should do it in a non-combative manner.



Circumspect


Make sure that your personal social networking 
pages are completely private 
to everyone except your friends. 

While this may seem like you are 
being irrationally mysterious, 
the result will be negative people 
having less of your information 
to run with. 

Business pages should always be 
available to everyone that wants to take a look.

Finally


Now hopefully, you can see why your 
online reputation is so important. 

Don't let what others do affect 
the success of your business. 

Take notice of the advice 
you've just been given. 

Make sure that your online reputation 
stays intact for now and for years to come.





                                   Images courtesy of: http://www.freedigitalphotos.net/ 



As always I wish you success in all you do.


Malcolm


PS Please leave a comment below or ask a question.

Tuesday, 9 June 2015

Some simple tips about Lead Generation.




Generating leads through lead generation techniques 
is very important to the success of a business. 

How do you go about gathering leads, and where do you begin? 
That is a great question, and you will find some answers 
in the following article. 
Read on for a ideas on how to locate leads 
that turn into customers.

Call to Action

Perfect the art of a good call to action, 
in order to generate more leads for your business. 

A good call to action is highly specific, 
very relevant to the particular readers
and always links to a landing page 
where the offer can be found 
for purchase or download. 
Make your CTA count for more valuable leads.

Try a fax campaign to increase your lead generation. 
Fax may seem very 1980s in terms of business communication, 
but most companies still rely on these machines. 

So many people have ignored the fax machine 
in the 21st century. 
But that only means that you 
have less clutter to battle. 
Your message will be more likely to hit!

Good Leads


To generate leads for your enterprise, 
make people an offer. 
The offer can be in the form of a free eBook, 
newsletter, coupon or other enticement. 

Make sure it is high in value and relevant 
to your particular audience. 
When you make a tempting offer, 
you will generate plenty of good leads.

Encourage your current customers 
to refer friends and family to your business 
by offering them a reward for their referrals. 
If you make the reward worthwhile, 
you will get some good leads. 

People often put more trust in business 
that their friends and family recommend to them. 
So, there is a good chance that these referrals 
will become customers.


Success


You should take the time to understand 
the value of your leads. 
Some leads are not appropriate 
for your current campaign. 

Make sure you qualify the leads 
that meet your target or you'll 
be wasting time and energy. 
Quality leads will optimize your revenue.

Do not pre-judge your lead gathering technique. 
Though you may think you are not going 
to get great results, or you are overly 
confident about the success, 
you cannot be sure. 

The only way to know if your lead generation 
is working is to put it into action 
without preconceived ideas about results.

Summary

If you want to get more customers to your business 
it is very important that you understand strategies 
that help generate leads. 

Without good leads, your business will be in trouble 
due to lack of customers 
wanting what you have to sell. 

Thankfully, you have read this article, 
and now you should able  
to understand what it takes to  
generate good leads.




 Images courtesy of: http://www.freedigitalphotos.net/ 

As always I wish you success in all you do.


Malcolm


PS Please leave a comment below or ask a question.